Can I exchange my boots for a different pair?Updated 7 months ago
Yes, you may send back your new, unworn product in its original box to our warehouse and we will ship your requested items back or apply the necessary refund based on your instructions. We do not offer exchanges or refunds on footwear worn outside.
We cannot guarantee that all sizes and styles will be available for exchange. All exchanges are dealt with on a first come, first service basis. To ensure that you get your desired style and size as quickly as possible, we recommend placing a new order and sending your boots back to us for a refund.
At this time we offer exchanges for products of the same or lesser value, should you wish to exchange for higher value product, please place a new order and return your original order for a refund.
Please note that we do not offer exchanges on final sale boots.