What is your return policy?Updated 7 months ago
You may exchange or return your online purchase for size, fit, or style reasons within 45 days of date of purchase, provided it has not been worn, damaged, treated with any kind of protectant, polish or conditioner, washed or altered.
Returning your online purchase is easy, but first, please try your item on in your home until you are satisfied that it is the correct size of boot for you. If you are unsure whether you have the correct size, please contact us. Depending on the style you have ordered, we may be able to assist you in the proper fitting and expectations of fit before you send back a pair of boots that may be right for you.
Please remember the following:
- You have 45 days from the day your item shipped to initiate a return.
- Return shipping is the responsibility of the customer, we do not provide pre-paid returns.
- Items purchased online at blundstone.ca cannot be returned at any of our dealers. They must be returned directly to us as outlined above.
- We only accept returns for items purchased at blundstone.ca.
- All items must be received in their original, unworn condition and must include all original packaging or they will be refused.
- A refund will be issued for the purchase price to the credit card that you used to make the purchase within 10 business days.
- If our warehouse is unable to accept your return, the merchandise will be returned to you without credit.