Contact us by email: service@blundstone.ca

Blundstone Canada

<p><span data-teams="true" id="isPasted">After your pre-order is completed you will see a charge on your payment method to secure your pre-ordered item. If you need to change or cancel your pre-order please reach out to our customer service team at <a href="mailto:service@blunstone.ca" rel="noreferrer noopener" target="_blank" title="mailto:service@blunstone.ca">service@blunstone.ca</a>. When your pre-order item is ready to ship you will receive a shipping notification email with tracking information. Please note, if you placed an order for an in-stock item with your pre-order item, we cannot ship them separately. Please place a separate order for your in-stock items.&#xA0;</span></p>

After your pre-order is completed you will see a charge on your payment method to secure your pre-ordered item. If you need to change or cancel your pre-order please reach out to our customer service team at service@blunstone.ca. When your pre-order

When will I be charged for my pre-order?

Frequently Asked Questions

How can I track my order status?

How do I cancel my order?

Why was my order cancelled?

I did not receive an order confirmation or tracking number

When will my size be back in stock?

Order Fulfillment

Do you offer free shipping?

What are your shipping methods and how long do they take?

When will my items ship?

How much is flat rate shipping?

How long after I receive my shipment confirmation email will I be able to track my order?

Why did I recieve two shipping emails?

Do you ship outside of Canada?

Can I ship to a different address than my billing address?

Do you deliver to PO Boxes?

Can I ship an order to multiple addresses?

Why do I have to sign for my package?

My order has already shipped but it now needs to go to a different address

Shipping & Delivery

Size Information

How should my Blundstone boots fit?

Do all Blundstone boots fit the same?

Do Blundstone boots have steel toes?

Are Blundstone soles non-slip?

How high is the women's heel?

Do my Blundstone boots have a steel shank?

Sizing & Fitting

If I already own a pair of Blundstone boots, where do I find the size?

Are Blundstone boots waterproof?

What should I do if I've worn through the sole?

What is SPS?

Can I put a footbed in my Blundstone boots?

Do Blundstone boots go on sale?

Will treating my boots change their colour and texture?

What do I do if my boots don't fit properly?

Can I buy a single boot?

Does Blundstone price match?

Do you offer free return shipping?

What is your return policy?

When will my refund be processed?

Can I return boots I bought on sale?

Can I exchange my boots for a different pair?

Can I return online purchases to a store location?

What do I include in my return?

Returns & Exchanges

Step by Step Boot Care Guide

Do my boots need to be treated when new?

Boot Care

Do Blundstone boots have a warranty?

How long is the warranty?

Are pull tabs and side elastics covered?

Warranty

Where are Blundstone boots manufactured?

What is Blundstone' s commitment to fair wages?

How do I become a retailer for Blundstone?

Our Commitment

What is Blundstone's commitment to the environment?

How do I get in touch?

Our Brand

Can I get a refund for my gift card?

Can I use my Blundstone gift card at a retailer?

Will my gift card work on other Blundstone sites?

Does my Blundstone gift card expire?

What happens if I lose my Blundstone gift card?

I bought a Blundstone gift card from a different Blundstone website, will it work?

When will I be charged for my pre-order?Updated 2 months ago