When will my refund be processed?Updated 2 months ago
Processing times vary by season, but we aim to process your refund within 3-5 business days of its arrival. </p><p>For exchanges, you will be emailed an invoice to complete for the new items, and receive a refund on the original order within 3-5 business days upon receipt of the returned item.</p><p>Refunds will be applied to your original form of payment, in the amount of the purchase price less the $10 flat rate return fee.</p><p><span data-sheets-userformat="{"2":5055,"3":{"1":0},"4":{"1":2,"2":14281427},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":1,"11":4,"12":0,"15":"Century Gothic"}" data-sheets-value="{"1":2,"2":"Once we have received and inspected your return, we will process the refund for the value of the product[s] purchased onto your original method of payment.\n\nFor exchanges, returns will be processed as per the instructions you have included.\n\nWe’ll do everything we can to process your return as quickly as possible. Credits will be applied to your original form of payment, in the amount of the purchase price plus applicable taxes; please note that we do not refund the cost of return shipping. Processing times vary by season, we endeavour to process your return within 1 to 3 business days of its arrival. "}" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-weight: normal; font-style: normal;"><br><br><br></span></p><p><br></p>