Contact us by email: service@blundstone.ca

Blundstone Canada

<p id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">On rare occasions, orders are cancelled by our system for the following reasons:</span></p><ul style="box-sizing: border-box; list-style: outside disc; margin: 10px 0px 10px 5px; padding: 0px; color: rgb(0, 0, 0); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="font-size: 16px;">Item(s) were not available</li><li style="font-size: 16px;">We had difficulty processing your payment information</li><li style="font-size: 16px;">We could not ship to the address provided</li></ul>

On rare occasions, orders are cancelled by our system for the following reasons:

Why was my order cancelled?

Order Fulfillment

How can I track my order status?

How do I cancel my order?

I did not receive an order confirmation or tracking number

When will my size be back in stock?

Do you offer free shipping?

What are your shipping methods and how long do they take?

When will my items ship?

How much is flat rate shipping?

How long after I receive my shipment confirmation email will I be able to track my order?

Why did I recieve two shipping emails?

Do you ship outside of Canada?

Can I ship to a different address than my billing address?

Do you deliver to PO Boxes?

Can I ship an order to multiple addresses?

Why do I have to sign for my package?

My order has already shipped but it now needs to go to a different address

Shipping & Delivery

Size Information

How should my Blundstone boots fit?

Do all Blundstone boots fit the same?

Do Blundstone boots have steel toes?

Are Blundstone soles non-slip?

How high is the women's heel?

Do my Blundstone boots have a steel shank?

Sizing & Fitting

If I already own a pair of Blundstone boots, where do I find the size?

Are Blundstone boots waterproof?

What should I do if I've worn through the sole?

What is SPS?

Can I put a footbed in my Blundstone boots?

Do Blundstone boots go on sale?

Will treating my boots change their colour and texture?

What do I do if my boots don't fit properly?

Can I buy a single boot?

Does Blundstone price match?

When will I be charged for my pre-order?

Frequently Asked Questions

Do you offer free return shipping?

What is your return policy?

When will my refund be processed?

Can I return boots I bought on sale?

Can I exchange my boots for a different pair?

Can I return online purchases to a store location?

What do I include in my return?

Returns & Exchanges

Step by Step Boot Care Guide

Do my boots need to be treated when new?

Boot Care

Do Blundstone boots have a warranty?

How long is the warranty?

Are pull tabs and side elastics covered?

Warranty

Where are Blundstone boots manufactured?

What is Blundstone' s commitment to fair wages?

How do I become a retailer for Blundstone?

Our Commitment

What is Blundstone's commitment to the environment?

How do I get in touch?

Our Brand

Can I get a refund for my gift card?

Can I use my Blundstone gift card at a retailer?

Will my gift card work on other Blundstone sites?

Does my Blundstone gift card expire?

What happens if I lose my Blundstone gift card?

I bought a Blundstone gift card from a different Blundstone website, will it work?

Why was my order cancelled?Updated a month ago