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Shipping & Delivery

Do you offer free shipping?

Orders over $100 value (before tax) qualify for free shipping with Canada Post Expedited Parcel delivery service. While we do not currently offer same day shipping, if you need your boots quickly, please use our Store Locator here to find an authoriz

What are your shipping methods and how long do they take?

Orders over $100 value (before tax) will qualify for FREE SHIPPING with Canada Post Expedited Ground delivery service. If you would like to select a paid shipping option, we also offer: o UPS� Standard These paid shipping options will be offered at

When will my items ship?

All orders are shipped on business days only; Monday to Friday, excluding holidays. For further details on when your order will ship, please call us toll-free at 1.844.446.2995 or email us at [email protected] Orders will be processed and shipped

How much is flat rate shipping?

If your order is less than $100 (before tax) we charge a flat rate shipping fee of $8.

How long after I receive my shipment confirmation email will I be able to track my order?

Please allow at least 24 hours after receiving your shipment confirmation email before clicking the tracking link. This gives the courier time to pick up your order from our warehouse.

Why did I recieve two shipping emails?

If you have purchased multiple products, we may fulfill your order from different warehouses to get your order shipped and reaching you as soon as possible. In these cases you will receive two shipping confirmation emails as well as two tracking numb

Do you ship outside of Canada?

No, we do not ship any products outside of Canada. For any international orders, please visit

Can I ship to a different address than my billing address?

As long as your shipping address is in Canada, we can deliver the order.

Do you deliver to PO Boxes?

Yes, we deliver to PO Boxes however depending on the PO Box location it could take longer than 3-7 business days for your order to be delivered.

Can I ship an order to multiple addresses?

We can only have one shipping address per order. However, you may place multiple orders with different shipping addresses.

Why do I have to sign for my package?

If your order amount is more than $100 you must sign for your package. If you are not at home when a delivery is attempted by Canada Post or FedEx, a Notice Card will be left. Please follow the instructions to retrieve your package.

My order has already shipped but it now needs to go to a different address

Unfortunately we are unable to intercept packages once they have left our warehouse. Please make arrangements to get the package from the address originally provided.